Strategic Advisory & Consulting
Human-Centred Workplace Experience

What if your workplace was a Talent Amplifier?
Want to learn more?
The most important resource in any organisation is its people, and the environment your workplace creates has the greatest influence on how your colleagues feel and perform. To get this right, you need a space that is vibrant and engaging, a service that is proactive and supportive, and a digital infrastructure that provides frictionless work support.
Over two-thirds of our clients say improving the Workplace Experience is a key priority for them. A recent survey of Corporate Real Estate (CRE) leaders hosted by CBRE and CoreNet Global found:
The recent uptick in partnership between CRE leaders and other functional groups is expanding the impact the workplace has on business. This means that the workplace is no longer just cost to be managed, but a strategic resource that can amplify your ability to attract and retain talent and helps them to do their best work.
Human-Centred Experience Design with Georgina Fraser
Measuring Workplace Experience with moments that matter with Francesca Langton Kendall
Delivering workplace services with a human-centred approach with Lauren Brighton
Providing recommendations to improve workplace experience by taking a Human-Centred approach
We take a human-centred approach to defining your workplace experience, applying ethnographic research to deeply understand the needs of your people using expertise in Psychology and Social Science. We then use a human-centred design framework to generate strategies that focus your investments on the moments that matter most to your people.
This unique approach allows you to objectively measure and define workplace strategies that meet the essential needs of your people, create a workplace atmosphere that reflects your people, culture and brand to build a sense of belonging.
Our four-step approach
With expertise in Psychology, Workplace Design, Human Resources, Facilities Management, Technology and Change Management, we are superbly positioned to help clients diagnose the challenges they are facing and provide practical guidance and support to improve the workplace experience.
No matter your starting point, we can help to define what successful hybrid working looks like and guide you through the changes you need to make.
Workplace experience is a collection of moments, encounters and feelings that people have over the course of their day in the office. CBRE’s unique approach allows clients to objectively measure workplace experience and define strategies that unlock the potential of place to create competitive advantage.

Meet the Team
Ellie Luxmoore
Senior Human Capital Consultant